FAQs
Do I need a permit or license to operate a short-term rental?
Some areas require permits or licenses. We can assist you in navigating the application process if needed.
Do I still have access to my property?
Absolutely! You retain full control and access to your property, with the flexibility to block dates for personal use.
What types of properties do you cohost?
We specialize in managing upscale, unique properties, including vacation homes, cabins, tiny homes, and apartments.
How do I create a memorable guest experience?
Provide thoughtful touches like a welcome guide, local recommendations, and personalized communication. Ensure the property is clean, comfortable, and inviting.
What is a short-term rental?
A short-term rental is a furnished property rented out for a short duration, typically less than 30 days, through platforms like Airbnb, VRBO, or direct bookings.
What platforms can I use to list my short-term rental?
Popular platforms include Airbnb, VRBO, Booking.com, and direct booking websites.
How do you set rental prices?
We use dynamic pricing tools and market analysis to set optimal rates, adjusting for seasonal trends, local demand, and special events.
How do you ensure guest satisfaction?
Through timely communication, a welcoming guest experience, and proactive issue resolution.
What types of properties can be used for short-term rentals?
Apartments, houses, cabins, tiny homes, and vacation properties are commonly used for short-term rentals.
Can you help me stage or set up my property for short-term rentals?
Yes, we provide property setup and staging services, including furnishing, decor, and smart technology installation.
Do you manage bookings and pricing for short-term rentals?
Yes, we handle dynamic pricing strategies and manage bookings to maximize occupancy and revenue.
What happens if a guest damages my property?
We handle the claims process with platforms like Airbnb or VRBO and ensure repairs are completed quickly.
What happens if a guest cancels their booking?
Cancellation policies vary by platform. We recommend setting a policy that balances flexibility for guests with financial security for hosts.
How can I ensure my property complies with safety regulations?
Install smoke detectors, carbon monoxide alarms, fire extinguishers, and first aid kits, and ensure the property meets local safety standards.
Do I need to provide specific amenities?
We recommend key amenities like high-speed Wi-Fi, quality bedding, kitchen essentials, and toiletries to maximize guest satisfaction and revenue.
Do I need to be involved in daily operations?
No, we manage the day-to-day operations, but you can be as involved as you’d like.
What is the onboarding process like?
Our onboarding process includes a property assessment, listing setup or optimization, dynamic pricing setup, and training on any tech tools used.
What do I need to provide during onboarding?
You’ll provide access to your property, platform accounts, and any relevant documentation.
Do you offer cohosting services?
Yes, we provide cohosting services to help manage your property, including guest communication, cleaning coordination, and pricing optimization.
What is cohosting, and how does it work?
Cohosting involves partnering with property owners to manage and optimize short-term rental listings. We handle day-to-day operations, guest communication, and property upkeep, allowing owners to enjoy passive income.
What taxes do I need to pay as a short-term rental host?
Hosts typically pay occupancy taxes, local lodging taxes, and report rental income for tax purposes.
Do you provide cleaning and maintenance services?
We coordinate with trusted local vendors for cleaning and maintenance, ensuring your property is always in top condition.
Do you offer discounts for multiple properties?
Yes, we offer volume discounts for owners with multiple properties.
How will you track and measure success?
Success is measured by key performance indicators like occupancy rates, revenue growth, guest reviews, and platform rankings.
Who typically stays in short-term rentals?
Guests include vacationers, business travelers, families, remote workers, and people attending events or visiting the area.
How can I attract more bookings?
Use high-quality photos, optimize your listing with compelling descriptions, offer competitive pricing, and ensure positive reviews.
What amenities should I provide in a short-term rental?
Essential amenities include clean linens, toiletries, kitchen supplies, Wi-Fi, heating, cooling, and basic cleaning supplies.
What kind of revenue increase can I expect?
While results vary, clients often see revenue increases of 20-40% due to our optimization strategies.
What services do you provide as a cohost?
Services include: Listing creation and optimization, dynamic pricing strategies, guest communication and support, housekeeping coordination, maintenance management, review management, and revenue reporting.
Do you charge a fee for your management services?
Yes, we charge a percentage of the rental income or a flat fee based on the services provided.
Why should I hire a cohost?
A cohost can save you time, increase revenue through expert management, and ensure your property is optimized for success while maintaining a great guest experience.
What are the responsibilities of a short-term rental host?
Responsibilities include setting house rules, ensuring the property is clean and stocked, addressing guest concerns, and complying with local regulations.
How do you help improve my property’s performance?
Through pricing optimization, professional listing creation, marketing strategies, guest communication, and maintaining top-tier property standards.
Can you help me switch from my current cohost?
Absolutely! We’ll make the transition seamless by taking over management and optimizing your property.
Do you work with international property owners?
Yes, we can manage properties for international owners, provided the property is in our service area.
Are there any upfront costs?
Initial setup costs may apply if your property needs listing creation, staging, or optimization.
What percentage of my revenue do you take?
Our fees typically range from 15-25% of your booking revenue, depending on the services provided.
Do you handle check-ins and check-outs?
Absolutely! We coordinate seamless self-check-ins or in-person check-ins, depending on your preference and property setup.
How do I handle guest reviews?
Respond promptly and professionally to all reviews, addressing concerns and thanking guests for positive feedback.
How much does cohosting cost?
We offer tiered pricing and percentage-based fees based on your property’s revenue. Contact us for a customized quote.
How long does it take to get started?
Most properties are ready to launch within 1-2 weeks, depending on their current condition.
What are the benefits of offering short-term rentals?
Higher income potential, flexible use of the property, and the opportunity to meet diverse guests from around the world.
Can I terminate the agreement if I’m unsatisfied?
Yes, we offer flexible agreements with termination clauses to ensure satisfaction.
Are short-term rentals legal in my area?
Laws vary by location. We recommend checking local regulations, permits, and zoning rules before starting a short-term rental.
Do you coordinate cleaning and maintenance for short-term rentals?
Yes, we work with professional cleaning and maintenance teams to ensure your property is always guest-ready.
Can you handle restocking essentials?
Yes, we can restock toiletries, kitchen supplies, and other essentials during turnovers.
How do I get started with short-term rentals?
Contact us to schedule a consultation. We’ll guide you through the process, from setup to ongoing management.
Can I still communicate with guests directly?
Yes, but most owners prefer to let us handle communication for convenience and consistency.
What happens if my property doesn’t perform well?
We’ll analyze performance metrics and adjust strategies to improve results.
Is there a minimum contract period?
Contract terms are flexible and can be tailored to your needs, though we recommend a 6-12 month partnership to maximize results.
How do I set the right price for my rental?
We use dynamic pricing tools and market research to set competitive rates that maximize revenue.
How often should my rental property be cleaned?
The property should be cleaned after every guest stay, with periodic deep cleaning to maintain high standards.
Can you help me navigate local rental regulations?
Yes, we stay informed about local regulations and ensure your property complies.
What does hosting a short-term rental involve?
Hosting involves managing bookings, preparing the property for guests, handling guest communication, and ensuring a great guest experience.
How do you handle guest communication?
We use professional tools and platforms to provide prompt and friendly communication, including answering questions, sending check-in instructions, and addressing concerns.
How much money can I make with a short-term rental?
Income depends on factors like location, property type, pricing, and occupancy rates. We can help you estimate potential earnings.
What do I do if something breaks during a guest’s stay?
Address the issue immediately. We can coordinate repairs through our maintenance network.
Can I choose which services you provide?
Yes, we offer customizable service packages to meet your needs.
What expenses should I expect as a short-term rental host?
Typical expenses include cleaning fees, maintenance costs, platform service fees, taxes, and utility bills.
How do you handle emergencies?
We respond promptly to guest issues, coordinate repairs with local professionals, and ensure minimal disruption to your guests.
Can I convert a long-term rental into a short-term rental?
Yes, we can assist with the transition, including setup, furnishing, and listing optimization.
Do you offer services for long-term rentals?
While we specialize in short-term rentals, we can adapt our services for mid- or long-term rentals if needed.
Do you handle guest communication?
Yes, we provide 24/7 guest communication, from pre-booking inquiries to post-stay follow-ups.
What happens if a guest damages my property?
Most platforms have host guarantees or insurance programs. We also recommend additional insurance coverage for peace of mind.
What platforms will my property be listed on?
We manage listings on Airbnb, VRBO, and other relevant platforms based on your target audience.
How often will I receive updates about my property?
You’ll receive regular performance reports and can request updates at any time.
Do you screen guests?
Yes, we carefully vet guests to minimize risks, adhering to platform guidelines.
How is cohosting different from property management?
Cohosting is a more collaborative approach where property owners maintain control while delegating hosting tasks. Property management often involves full delegation, including decision-making.
Do you comply with local regulations and safety requirements?
Yes, we ensure your property complies with local rules, including fire safety, permits, and insurance needs.
Do I need to provide utilities for mid-term rentals?
Utilities are often included, but some landlords allow tenants to manage utilities depending on the lease agreement.
Can I choose specific services instead of a full setup package?
Yes, we offer customizable packages to meet your needs.
Do you optimize the property for short-term rental platforms?
Yes, we ensure your property is fully equipped and meets the requirements of platforms like Airbnb and VRBO.
Do you offer maintenance services after setup?
Yes, we provide ongoing maintenance and repair services to keep your property in top condition.
What if a tenant reports a maintenance issue?
We address maintenance requests promptly using our trusted network of professionals.
What is property setup, and why is it important?
Property setup is the process of preparing a property for short-term or vacation rentals. It includes furnishing, decor, amenities, and operational readiness to ensure the property meets guest expectations and performs well on rental platforms.
Can you work with my existing furniture and decor?
Yes, we can incorporate existing items into the setup to minimize costs and maintain a cohesive look.
What are the tax implications of offering mid-term rentals?
Rental income must be reported for tax purposes. Mid-term rentals may not incur the same lodging taxes as short-term rentals.
Can tenants customize the property during their stay?
Minor adjustments like temporary decor are typically allowed, but major changes require approval.
Do you help with renovations or repairs?
While we don’t perform major renovations, we can coordinate with contractors or handle minor repairs and updates.
What types of properties do you set up?
We specialize in setting up a variety of properties, including apartments, houses, cabins, tiny homes, and vacation rentals.
Do you offer consultations before starting?
Yes, we provide consultations to assess your property’s potential and discuss your goals.
How often should my property be cleaned during a mid-term rental?
Mid-term rentals typically include pre-move-in and post-move-out cleanings. Optional monthly cleaning services can be arranged.
How can I keep my property competitive over time?
Regular updates, responding to guest feedback, and adding trending amenities like EV chargers or pet-friendly options.
What is the typical lease length for mid-term rentals?
Leases usually range from 1-6 months, with the flexibility to accommodate tenant needs.
Can you take professional photos of the property?
Yes, we offer photography and videography services to showcase your property in the best light for online listings.
Do tenants leave reviews for mid-term rentals?
While not common, reviews can occur if listed on platforms like Airbnb or Furnished Finder. Direct leases may not involve reviews.
Why should I hire a professional for property setup?
Professionals ensure your property is optimized for guest comfort, functionality, and market competitiveness, saving you time and maximizing your return on investment.
What services are included in property setup?
Services include: Interior design and space planning, furniture sourcing and assembly, decor and staging, installation of appliances and fixtures, smart home technology setup, stocking essentials, and listing photos and optimization.
How much can I charge for a mid-term rental?
Pricing depends on location, property type, amenities, and local demand. We help determine competitive rates.
How is pricing determined for mid-term rentals?
Rates are based on market analysis, property features, and rental demand in the area.
What happens after the setup is complete?
Once the property is ready, you can manage it yourself, or we can offer ongoing cohosting or property management services.
How much does property setup cost?
Pricing varies depending on the size of the property and the services required. Contact us for a customized quote.
Can you help me choose furniture and decor?
Absolutely! We recommend and source high-quality, durable, and stylish items that enhance the guest experience.
How do you manage tenant communication?
We handle all tenant inquiries, maintenance requests, and lease-related communication through professional channels.
Do you offer services for remote or vacation properties?
Yes, we specialize in setting up properties in remote and vacation destinations.
How do I market my property as a mid-term rental?
We use platforms like Furnished Finder, Airbnb (for monthly stays), and direct marketing to attract suitable tenants.
How do I get started with property setup services?
Contact us to schedule a consultation, and we’ll guide you through the process from start to finish.
What do I need to provide for the setup process?
Access to the property, budget details, and any specific preferences or requirements.
Are there any additional costs?
Additional costs may include furniture, decor, and any specific upgrades or appliances needed.
Do you handle lease agreements for mid-term rentals?
Yes, we can draft and manage lease agreements tailored to your property and local regulations.
What does hosting a mid-term rental involve?
Hosting involves providing a fully furnished property, managing bookings or leases, handling tenant communication, and ensuring the property is well-maintained.
What types of properties are suitable for mid-term rentals?
Apartments, houses, condos, and townhomes are ideal, particularly those fully furnished and located near business hubs, universities, or hospitals.
How is a mid-term rental different from a short-term or long-term rental?
Mid-term rentals offer more flexibility than long-term leases and are typically more cost-effective for tenants than short-term stays.
What happens if a tenant damages the property?
Damage deposits and renter’s insurance help cover damages. We address issues promptly and transparently.
Do you help with stocking the property?
Yes, we stock essential items such as bedding, towels, toiletries, kitchen supplies, and cleaning products.
Do tenants handle their own cleaning during their stay?
Yes, tenants are typically responsible for regular cleaning. We provide move-in cleaning and can arrange additional cleaning services upon request.
Do you coordinate cleaning and maintenance for mid-term rentals?
Yes, we handle all cleaning and maintenance needs, including regular inspections and tenant-requested repairs.
Who can benefit from property setup services?
Property owners who are new to short-term rentals, those converting a long-term rental to a short-term rental, or owners looking to enhance their property's appeal and revenue.
Do I need to be involved in the setup process?
No, we handle everything, but we’ll keep you informed and seek approval for major decisions.
What is a mid-term rental?
A mid-term rental is a furnished property rented out for an extended period, typically between one and six months, catering to travelers, relocators, or professionals.
Do you collect rent on my behalf?
Yes, we can manage rent collection and disburse payments to you promptly.
Can you install smart home devices?
Yes, we can install smart locks, thermostats, security cameras, and other smart devices to enhance convenience and security.
What expenses should I consider for mid-term rentals?
Expenses include furnishing, utilities, maintenance, cleaning, insurance, and management fees if applicable.
Do I need a permit or license to offer mid-term rentals?
Requirements vary by location. We can help you navigate local regulations and ensure compliance.
Do you offer management services for mid-term rentals?
Yes, we provide management services, including tenant screening, lease agreements, maintenance coordination, and rent collection.
Who typically stays in mid-term rentals?
Guests include traveling professionals, digital nomads, relocating families, students, and individuals seeking temporary housing during renovations or relocations.
How long does the setup process take?
The timeline depends on the property’s size and current condition but typically ranges from 1 to 4 weeks.
Can you help me transition from a long-term rental to a short-term rental?
Yes, we can manage the entire process, from setup to listing creation and management.
What platforms will my property be listed on?
We recommend Airbnb, VRBO, and other relevant platforms based on your property’s location and target audience.
How will property setup improve my rental’s performance?
A professionally set-up property attracts more guests, commands higher rates, and receives better reviews, leading to increased revenue.
What amenities should I provide in a mid-term rental?
Essentials include furniture, appliances, Wi-Fi, utilities, and a fully stocked kitchen. Optional amenities like laundry facilities and parking are also appreciated.
How do I get started with mid-term rentals?
Contact us to schedule a consultation. We’ll help you set up your property, market it, and manage tenants.
How do you ensure the property meets guest expectations?
We follow industry best practices, provide high-quality amenities, and focus on functionality, comfort, and aesthetics.
What happens if a tenant breaks the lease?
Lease terms outline consequences for early termination. We can assist in enforcing agreements or finding replacement tenants.
What are the advantages of offering mid-term rentals?
Steady income, less turnover than short-term rentals, and a broader tenant pool than long-term rentals.
Do you provide interior design services?
Yes, we offer design services to create inviting and functional spaces tailored to your property and target audience.
How do you screen potential tenants?
We conduct background checks, verify employment, and assess rental history to ensure reliable tenants.
Do you handle assembly and installation?
Yes, we handle everything from furniture assembly to light fixture installation, TV mounting, and more.
Can you help me budget for property setup?
Yes, we’ll create a detailed budget plan tailored to your property and goals.
Are there specific safety standards for mid-term rentals?
Properties must meet general safety standards, including smoke detectors, carbon monoxide alarms, and secure entry points.
Can I require a deposit for mid-term rentals?
Yes, security deposits are standard to cover potential damages or unpaid rent.
Can I convert a short-term or long-term rental into a mid-term rental?
Yes, we can assist with transitioning your property, including furnishing and marketing.
How do you ensure my property complies with local short-term rental laws?
We stay up-to-date on all local regulations and licensing requirements. If your property needs specific permits or registrations, we handle the process for you and ensure compliance at all times.
What if I want to sell my property?
We understand that circumstances change. Our agreements are flexible, and we can work with you to ensure operations continue smoothly during the transition to a new owner.
How often should I schedule deep cleaning for my rental property?
We recommend scheduling a deep cleaning at least every 3-6 months, depending on guest turnover and usage.
Can you help restock supplies for rental properties?
Yes, we restock essentials like toiletries, cleaning supplies, and other items as part of our turnover services.
Will short-term rentals affect my property taxes?
In most cases, property taxes are based on ownership and zoning, not rental type. We recommend consulting your tax advisor for specifics, but our model typically doesn’t impact tax rates.
What if I already have furniture in the property?
We can work with your existing furniture or offer staging services to enhance the appeal for short-term guests. Let’s discuss the best approach for your property.
What is included in a deep cleaning service?
Deep cleaning includes: Cleaning under and behind furniture, washing walls, windows, and baseboards, deep-cleaning appliances like ovens and refrigerators, and removing stains and buildup from hard-to-reach areas.
What about local regulations or HOA rules?
We are well-versed in local rental laws and HOA requirements. Before leasing your property, we ensure full compliance to avoid any issues with neighbors or authorities.
What happens if I’m not satisfied with the cleaning or maintenance service?
If you’re not satisfied, let us know immediately. We’ll address the issue and make it right.
What is your cancellation policy for cleaning and maintenance services?
Cancellations must be made at least 24-48 hours in advance to avoid a cancellation fee. Please review our full policy for details.
What is the cost of cleaning and maintenance services?
Pricing depends on the size and condition of the property and the services required. Contact us for a custom quote.
How is maintenance handled?
We handle all routine cleaning, inspections, and minor repairs at no cost to you. For major repairs or upgrades, we’ll collaborate with you and ensure a seamless process.
What happens if short-term rentals are banned in my area?
We’re flexible and can adjust our strategy to comply with new regulations. If needed, we can shift to mid-term or corporate rentals to ensure ongoing profitability.
How do you ensure my property stays in good condition?
We perform regular professional cleanings and inspections. Short-term rental guests are held to strict rules, and any damages are addressed immediately using their security deposits or insurance coverage.
Do you provide before-and-after photos for turnovers or maintenance work?
Yes, we can provide photos to document the condition of the property before and after each service.
How do you screen short-term guests?
We use strict vetting processes, including identity verification, payment authorization, and guest reviews from platforms like Airbnb and VRBO. We prioritize responsible guests to minimize risk.
Can you handle seasonal maintenance tasks?
Yes, we handle tasks like HVAC servicing, gutter cleaning, and winterization to prepare your property for different seasons.
Who performs the cleaning and maintenance work?
We use a trusted network of professional cleaning and maintenance specialists to ensure high-quality results for every property.
Can I end the lease early if I change my mind?
While our leases are designed for stability, we can discuss flexible terms or exit clauses to accommodate unexpected changes in your circumstances.
Who handles guest complaints or emergencies?
We manage all guest communication, complaints, and emergencies 24/7. Our team ensures guests have a great experience while protecting your property.
Do you supply cleaning products and equipment?
Yes, our cleaning professionals bring all necessary supplies and equipment. If you have specific products you’d like us to use, let us know.
Why should I hire professional cleaning and maintenance services?
Professionals ensure consistent quality, attention to detail, and compliance with industry standards, enhancing guest satisfaction and maintaining your property’s value.
Do you offer same-day or last-minute cleaning services?
Same-day cleaning is available for an additional fee, subject to availability.
Can I book cleaning and maintenance together?
Yes, we encourage bundling these services for convenience and efficiency.
What happens if the property is damaged by a guest?
Any damages caused by guests are covered through the short-term rental platform’s insurance policies or other protection programs we have in place. We handle the entire claims process on your behalf and ensure timely repairs at no cost to you.
What does a standard turnover cleaning include?
Standard turnover cleaning includes: Washing and changing linens and towels, cleaning bathrooms and kitchens, dusting and vacuuming, emptying trash, and restocking essentials.
What’s the difference between this model and cohosting?
In cohosting, the property owner remains responsible for expenses like utilities, maintenance, and taxes. With our model, you lease to us directly, and we take on all those responsibilities while you enjoy guaranteed rent.
How do I know if my property needs maintenance work?
Regular inspections during turnovers and routine maintenance visits help identify issues early. We’ll notify you if repairs are needed.
What happens if my property isn’t booked?
You still receive guaranteed rent payments from us, regardless of the number of bookings or seasonal fluctuations. Your income is secure.
How do I know if my property is a good fit?
We typically work with properties in desirable locations, but each property is assessed individually. Schedule a free consultation to learn more about your property’s potential.
Do you offer incentives for referrals?
Yes! If you refer another property owner to us and they sign a lease, you’ll receive a referral bonus as a token of our appreciation.
How do I schedule cleaning or maintenance services?
Contact us via phone, email, or our website to book your services. We recommend scheduling in advance to secure your preferred dates.
Can you help if I have multiple properties?
Yes, we specialize in managing portfolios of properties. Whether you have one or several, we provide the same high level of care and guaranteed income for each.
What is the difference between turnover cleaning and deep cleaning?
Turnover cleaning focuses on preparing a property quickly between guest stays, while deep cleaning involves a thorough and detailed cleaning, often performed periodically or during setup.
Can I customize the cleaning services?
Absolutely! Our services can be tailored to meet your property’s specific needs, whether it’s additional restocking or focusing on specific areas.
What kind of upgrades do you make, and do I keep them?
We focus on aesthetic and functional upgrades, like painting, minor repairs, or installing smart locks. These improvements stay with the property and enhance its long-term value at no cost to you.
What happens if there’s a natural disaster or unexpected event?
We have contingency plans for emergencies, such as storms or power outages. Our team ensures guest safety and coordinates repairs or adjustments with you promptly.
Who pays for utilities?
In most cases, we take responsibility for utilities, including water, electricity, and internet, depending on the agreement. This means one less thing for you to worry about.
Will having short-term guests increase my property’s insurance premiums?
We carry our own insurance policies to cover short-term rental operations, including liability and damages. You won’t need to modify your existing policy unless required by your provider.
What types of maintenance services do you provide?
Maintenance services include: Routine inspections, minor repairs (light fixtures, plumbing, etc.), appliance checks, lawn care and exterior upkeep, and emergency repairs.
Do you perform maintenance checks during turnovers?
Yes, we inspect for damages or potential issues during turnovers and provide a report with recommendations if repairs are needed.
How long does a standard cleaning take?
The duration depends on the property’s size and condition, but most standard turnover cleanings take 2-4 hours.
What improvements will you make to my property?
We handle staging and minor upgrades, like painting or furniture placement, to make the property appealing to guests. These enhancements are included at no cost to you and contribute to increased property value.
How do you keep neighbors happy?
We establish clear guest rules to minimize noise and disruption. In addition, we maintain open communication with neighbors and address concerns promptly to ensure a harmonious relationship.
Do you work with properties of all sizes?
Yes, we handle everything from small apartments to large vacation homes.
How do I get started with your cleaning and maintenance services?
Contact us to schedule a consultation or book your first service. We’ll work with you to create a plan tailored to your property’s needs.
Do you offer discounts for recurring cleaning and maintenance services?
Yes, we provide discounts for clients who schedule regular cleaning or maintenance services.
How do you decide how much rent to offer me?
We base our offers on market conditions, property potential, and projected short-term rental performance. Our goal is to provide you with a competitive, fair lease that reflects your property’s value.
Do you offer ongoing maintenance plans?
Yes, we provide regular maintenance plans to keep your property in top condition and address issues before they escalate.
How do I know my property won’t lose value?
Frequent cleaning, professional management, and regular maintenance ensure your property retains or even increases its value. We invest in sweat equity, benefiting both parties.
What’s the lease length?
Our leases are typically long-term (1–5 years) with an option to renew, providing stability and consistent income for you.
Can I see how my property is being used?
Absolutely! We provide regular updates, including reports on bookings, guest feedback, and property condition. You’re also welcome to schedule inspections or visits as agreed upon in the lease.
What’s the average wear and tear on a short-term rental?
Unlike traditional rentals, frequent cleaning and guest turnover ensure consistent upkeep. While minor wear and tear is expected, our proactive maintenance often leaves properties in better condition over time.
Do you provide move-out cleaning services?
Yes, move-out cleaning includes preparing the property for its next occupant by thoroughly cleaning all areas, including closets, cabinets, and high-traffic zones.
What kind of guests will stay in my property?
Our properties attract a mix of vacationers, business travelers, and professionals. We carefully screen all guests to ensure responsible occupancy and compliance with house rules.
What cleaning and maintenance services do you offer?
We offer rental property turnover cleaning, deep cleaning, move-out cleaning, initial setup preparation, and ongoing maintenance services tailored to short-term rentals and properties.
How do you ensure consistent quality in cleaning and maintenance?
We work with experienced professionals, perform regular quality checks, and provide detailed reports to ensure high standards.
What’s the difference between renting to you and a traditional tenant?
Unlike traditional tenants, we provide consistent rent payments, professional property care, and extended occupancy periods without tenant turnover. You also avoid the risk of late or missed payments and property neglect.
What happens if my property needs emergency maintenance?
We respond promptly to emergency requests, leveraging our network of professionals to resolve issues as quickly as possible.
What if I want the property back after the lease?
At the end of the lease term, you regain full control of your property. We ensure the property is returned in excellent condition, thanks to our consistent upkeep and management.
How do you handle guest feedback about cleanliness or maintenance?
We take guest feedback seriously and address concerns promptly to ensure future stays meet expectations.
How do I get started?
Getting started is simple. Schedule a free consultation, and we’ll evaluate your property, discuss your goals, and present a tailored proposal.
Who can benefit from handyman services?
Homeowners, property managers, landlords, and business owners who need help with small to medium repairs, installations, or maintenance tasks.
Can you handle light fixture installations?
Yes, we install light fixtures, ceiling fans, and other basic electrical components.
Do you offer discounts for multiple tasks?
Yes, we provide bundled pricing for clients who schedule multiple tasks in a single visit.
Do you work with landlords or property managers?
Yes, we specialize in helping property owners maintain their rentals, including tenant move-in and move-out repairs.
What if I’m not satisfied with the work?
Let us know immediately, and we’ll work to resolve the issue to your satisfaction.
Can you provide regular maintenance services?
Yes, we offer maintenance packages for ongoing property care.
Do you offer a guarantee on your work?
Yes, we stand by our work and provide a satisfaction guarantee for all services.
Are your services available on weekends or evenings?
Yes, we offer flexible scheduling, including evenings and weekends, for your convenience.
How do I schedule a handyman visit?
Contact us by phone, email, or our website to schedule an appointment at your convenience.
Can you repair doors and windows?
Yes, we handle repairs such as fixing squeaky hinges, adjusting door frames, and repairing window locks.
How experienced are your handymen?
Our handymen are experienced professionals with expertise in a wide range of repair and maintenance tasks.
How do I get started with your handyman services?
Contact us to discuss your needs, schedule an appointment, and get a free estimate.
Can you handle outdoor tasks?
Yes, we perform light outdoor maintenance, such as gutter cleaning, deck repairs, and minor landscaping.
What is a handyman, and what services do you provide?
A handyman is a skilled professional who handles a variety of maintenance, repair, and improvement tasks for homes and properties. Our services include repairs, installations, assembly, and general maintenance.
Do I need to provide tools or materials?
No, we bring all necessary tools. If materials are required, we can procure them or work with materials you provide.
How should I prepare for the handyman’s visit?
Clear the work area and provide access to the necessary parts of your home or property.
Do you charge for materials?
Yes, materials are billed separately, and we provide receipts for transparency.
Do you provide TV mounting and smart device setup?
Yes, we mount TVs and set up smart devices like thermostats, locks, and security cameras.
What happens if additional repairs are needed?
We’ll inform you of any additional issues, provide an updated estimate, and proceed only with your approval.
What types of tasks can a handyman do?
Common tasks include: Minor electrical repairs, painting and drywall repair, door and window repairs, and general maintenance tasks.
Is there a minimum charge for handyman services?
Yes, we typically have a one-hour minimum charge to cover basic service costs.
Do you offer painting services?
Yes, we provide interior painting, touch-ups, and drywall repair.
Do you offer emergency services?
Yes, we offer emergency repairs for urgent issues like leaks or broken fixtures.
How much do handyman services cost?
Pricing depends on the task complexity and time required. We offer transparent pricing with hourly rates or flat fees for specific jobs.
What are the advantages of hiring a handyman?
Handymen are versatile, cost-effective, and efficient for completing multiple tasks in one visit without needing multiple specialists.
Do you perform small plumbing tasks?
Yes, we can handle tasks like fixing leaks, replacing faucets, and unclogging drains.
Do you offer free estimates?
Yes, we provide free estimates after discussing your needs or visiting the property.
Can I book recurring visits?
Yes, we offer recurring service plans for clients who need regular maintenance.
How can I ensure my home stays well-maintained?
Schedule regular inspections, address minor issues early, and use professional handyman services as needed.
Do I need to be home during the service?
While it’s helpful, it’s not required. We can arrange access and provide updates remotely.
How do you measure success from a consultation?
Success is measured by achieving the goals discussed during the session, such as revenue growth, improved processes, or enhanced market positioning.
What industries or areas do you specialize in for consultation?
We specialize in real estate, short-term rental management, property setup, and business development.
Do you provide ongoing support after the consultation?
Yes, we offer follow-up consultations or ongoing support to help you implement the strategies discussed.
Do you offer free initial consultations?
Yes, we provide a free initial consultation to understand your needs and determine the best way to assist you.
How long are consultation sessions?
Sessions typically last 60-90 minutes, but we can customize the duration based on your needs.
How soon can I see results from the consultation?
Results depend on the complexity of your goals and how quickly you implement the recommendations. Many clients see immediate improvements.
Why should I hire a consultant?
A consultant brings expertise, an objective perspective, and tailored solutions, saving you time and money while helping you achieve your goals faster.
Do you provide written reports or action plans?
Yes, we provide detailed reports or action plans summarizing recommendations and next steps.
Do you provide guidance on rental regulations and compliance?
Yes, we help you navigate local laws, permits, and safety regulations to ensure compliance.
Can I contact you with questions after the consultation?
Yes, we’re happy to answer follow-up questions or schedule additional sessions as needed.
Can I request specific topics to be covered during the consultation?
Absolutely! Let us know your priorities, and we’ll tailor the session accordingly.
What are consultation services, and how do they work?
Consultation services provide expert advice and guidance on specific topics or challenges. We help clients identify goals, create strategies, and solve problems efficiently.
Can I book a one-time consultation?
Yes, we offer both one-time consultations and ongoing advisory services based on your preferences.
Can you help me analyze the local market for a rental property?
Yes, we perform market research to assess demand, competition, and pricing trends for your property’s location.
How much do consultation services cost?
Pricing depends on the scope of the consultation. We offer hourly rates, flat fees, or packages for ongoing support.
Can you help me with pricing strategies for my rental property?
Absolutely! We use dynamic pricing models and market data to create competitive pricing strategies.
Do you offer follow-up sessions?
Yes, we provide follow-up sessions to track progress and address any additional challenges.
Do you offer consultations for short-term rental businesses?
Yes, we provide tailored advice to help short-term rental owners maximize occupancy, revenue, and guest satisfaction.
Who can benefit from consultation services?
Individuals, business owners, property managers, and entrepreneurs who need guidance to improve operations, solve challenges, or optimize their strategies.
What services do you offer in your consultations?
Services include: Real estate strategy and rental optimization, short-term rental market analysis, pricing strategy development, business process improvement, property setup guidance, and marketing and branding advice.
How do I prepare for a consultation session?
Before the session, provide relevant details about your challenges or goals, and prepare any questions you’d like to discuss.
What should I expect during a consultation?
We’ll discuss your objectives, analyze your situation, and provide actionable advice and strategies tailored to your needs.
Do you offer virtual consultations?
Yes, we provide virtual consultations via video calls, making it convenient for clients anywhere.
How do I get started with your consultation services?
Contact us to schedule a free initial consultation, and we’ll guide you through the next steps.
Do you provide discounts for non-profit organizations?
Yes, we offer reduced rates for qualifying non-profit organizations as part of our commitment to giving back.
Do you offer packages for ongoing services?
Yes, we have pricing packages for clients requiring ongoing support, such as regular maintenance or consultation services.
Do you charge travel fees?
Travel fees may apply for services outside our standard service area. These fees will be communicated upfront.
Do you offer flat-rate or hourly pricing?
We offer both options depending on the service. Flat rates are available for specific tasks, while hourly rates apply for ongoing or open-ended projects.
Are materials included in the pricing?
Materials are usually billed separately unless explicitly stated in the quote.
Do you offer payment plans?
Yes, we offer flexible payment plans for larger projects or ongoing services.
Are tips expected?
Tips are not expected but are always appreciated if you’re satisfied with the service.
Do you offer discounts for bundled services?
Yes, we provide discounts for clients who combine multiple services into a single booking.
Can I request a custom quote?
Absolutely! Contact us with the details of your project, and we’ll provide a tailored quote.
How do you determine your pricing?
Our pricing is based on factors such as the scope of work, time required, market standards, and the level of expertise needed.
What happens if the project scope changes during the work?
If the scope of work changes, we’ll provide an updated estimate and proceed only with your approval.
Can I split the cost between multiple payers?
Yes, we can accommodate shared payments. Let us know in advance, and we’ll provide the necessary arrangements.
When is payment due?
Payment is due upon completion for smaller tasks or as outlined in the contract for larger projects, typically in milestones.
How do I get started with your services?
Contact us to discuss your needs, request a quote, and schedule your service.
How do I know if I’m getting good value for the price?
We pride ourselves on delivering high-quality work and exceptional service. Our transparent pricing, detailed quotes, and client reviews reflect the value you’ll receive.
Do prices include taxes?
Taxes are included in the final invoice and will be itemized for transparency.
Are there loyalty or repeat customer discounts?
Yes, we value our repeat customers and offer special discounts for their continued support.
What is your cancellation policy?
Cancellations made within 24-48 hours of the scheduled service may incur a fee. Please review our full policy for details.
Are there additional costs for specialized tools or equipment?
If specialized tools or equipment are required, we’ll include these costs in the initial quote.
Do you charge for estimates?
Most estimates are free; however, a small fee may apply for detailed assessments, which can be credited toward the final cost if you proceed with the service.
Why do prices vary for the same type of service?
Prices may vary due to factors such as location, the complexity of the task, material costs, and any additional customizations requested.
Are there discounts for first-time customers?
Occasionally, we offer promotional discounts for new clients. Contact us to learn about current offers.
Do you offer tiered pricing?
Yes, we offer tiered pricing based on the scope and level of service required, allowing you to choose an option that fits your budget.
What payment methods do you accept?
We accept major credit cards, debit cards, bank transfers, and digital payment platforms like PayPal.
Do you charge extra for urgent or last-minute requests?
Yes, a premium fee may apply for same-day or emergency services to accommodate urgent requests.
Are there any hidden fees?
No, we provide transparent pricing with a detailed breakdown of costs before starting any work.
Do you match competitor pricing?
In some cases, we may match or beat a competitor’s price if they offer the same level of quality and service.
Can I negotiate pricing?
We aim to keep pricing competitive and fair. While our rates reflect the value and quality of our work, we’re happy to discuss options to fit your budget.
Do you require a deposit?
Yes, a deposit is typically required to secure your booking, especially for larger projects.
Do you offer refunds?
Refunds are provided for cancellations made in compliance with our policy. Deposits for custom or time-sensitive work may not be refundable.
Are you insured?
Yes, we carry liability insurance to protect our clients and their properties during all services.
Can I combine multiple services in one booking?
Absolutely! We encourage clients to bundle services for added convenience and potential discounts.
How can I contact you?
You can reach us via phone, email, or the contact form on our website. We’re happy to assist with any questions or concerns.
What qualifications or certifications do your team members have?
Our team members are experienced professionals with relevant qualifications and certifications for their respective fields.
What services do you offer?
We offer a wide range of services, including cohosting, property setup, handyman work, consultation, and more. Contact us for a full list.
What areas do you serve?
We primarily serve Upstate NY, with a goal of expanding across the Eastern US.
What should I do if I’m not sure what service I need?
Contact us, and we’ll help assess your needs and recommend the best services for your situation.
How do I leave feedback or a review?
We value your feedback! You can leave a review on our website, social media pages, or preferred review platforms.
How long have you been in business?
We’ve been in business since 2014, bringing years of expertise and a proven track record to every project.
Can I meet the team before starting a project?
Yes, we’re happy to introduce you to your project team during the consultation or planning phase.
Do you work on holidays?
Yes, we offer limited services on holidays. Availability may vary, so please inquire in advance.
What happens if I need to reschedule?
We understand that plans change. Contact us as soon as possible, and we’ll do our best to accommodate your new schedule.
What is your typical response time?
We aim to respond to inquiries within 24 hours. For urgent matters, please contact us directly.
Do you offer services for large-scale projects?
Yes, we handle both small and large-scale projects. Contact us to discuss your specific needs.
What makes your business unique?
Our personalized approach, attention to detail, and commitment to delivering high-quality results set us apart. We focus on building long-term relationships with our clients.
Do you provide emergency services?
Yes, we offer emergency support for certain services. Additional fees may apply for urgent requests.
What happens if you can’t complete a project?
In rare cases where we’re unable to complete a project, we’ll notify you immediately and work to find an appropriate solution.
Do you have client testimonials or reviews?
Yes, we’re proud to share feedback from our satisfied clients. You can find reviews on our website or social media pages.
Do you have a service guarantee?
Yes, we stand by the quality of our work. If you’re not satisfied, we’ll make it right.
Who will perform the work?
Our skilled team handles all projects, and we ensure the right professionals are assigned based on your needs.
Do you have a privacy policy?
Yes, we respect your privacy and protect your personal information. Please review our full privacy policy on our website.
What is your policy on damages or mistakes?
If an issue arises during our work, we will address it promptly and ensure it’s resolved to your satisfaction.
What is your communication policy during a project?
We keep clients updated throughout the process with regular progress reports and are always available to answer questions.
Do you provide after-hours support?
For emergencies, we provide after-hours support. For non-urgent matters, please contact us during regular business hours.
